http://www.waltnugent.com/alt-agency.co ... ?p=careersContact Us
If you have any questions about your order or our products please contact our customer service team. We are available Monday - Friday between 09:00 a.m. - 5:00 p.m. local time
ADDRESS: Torre Titania
Calle de Raimundo Fernandez Villaverde, 65
28046 Madrid, Spain
TEL: +(34) 916 242 333
E-MAIL:
[email protected]We appreciate your taking the time to visit our website!
Careers
Alt-agency, Inc. helps companies collaborate more effectively, operate more efficiently and engage better with their customers - connecting their people, sites and machines securely and reliably. Through a unique combination of robust network, managed services and professional, reliable people, we do everything we can to offer an outstanding customer experience - helping to change business life for the better.
We are currently looking for the Customer Service Representatives. Our environment is collaborative. As well as working with your own team, you can also expect to lead and/or participate in projects to enhance work processes. In addition, you'll be a resource to your team, to peers and to other business groups by answering questions, and sharing opinions and perspectives.
Position: Customer Service Representative
Application Form
A Customer Service Representative`s main job involves carrying out promotional and control activities for Alt-agency, Inc. on the Internet. Customer Service Representatives provide relevant information online for direct clients and other relevant stakeholders to the necessary resources. Customer Service Representatives also communicate and carry out various activities on the Internet, depending on the organization they are working for. They carry out their activities through social networking sites such as Facebook and Twitter, blogs and microsites.
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Full-Time Salary: $ 1,125/week $54,000/year]
40 hours/week (Monday-Friday 9:00 AM-5:00 PM)
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Part-Time Salary: $563/week [$27,000/year]
20 hours/week (Monday-Friday 9:00 AM-1:00 PM)
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Probationary Period Offer: 14 days; $563/week;
20 hours/week (Monday-Friday 9:00 AM-1:00 PM)
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Duties will also include maintaining office operations, managing vendor relationships, providing administrative support and other duties as assigned.
Requirements
Strong computer skills
Excellent project management skills
Ability to work independently and as part of a team
Excellent organization skills
Ability to successfully manage several tasks simultaneously
Self-motivated
Ready to develop
Willing to work
If you wish to apply for this job offer, please follow these steps:
DOWNLOAD the Application for Employment file, print, fill out, scan and send it along with your resume to our HR Department at
[email protected] Our organization offers various benefits to new employees which are described in the Presentation file.
READ the Presentation.
Welcome!
Create a business presence anywhere you want to be - Virtually. Our products and services allow our customers to concentrate on their core business, and use their talents to best effect. Be they the largest global corporate or an entrepreneur with an idea, we help them be more flexible, more cost-effective and more agile - and better able to face the unexpected challenges of business in the 21st century.
About the company
Alt-agency, Inc. is an international company specializing in organizing virtual offices. Our products and services allow our customers to concentrate on their core business, and use their talents to best effect. Be they the largest global corporate or an entrepreneur with an idea, we help them be more flexible, more cost-effective and more agile - and better able to face the unexpected challenges of business in the 21st century.
What is a Virtual Office?
A virtual office blends home and work to gain efficiencies in both. Office expenses are low, while the user's professionalism retains the image of a traditional, high-cost office. A virtual office user can reduce their environmental impact, as well as the personal negatives of a daily commute. Virtual office clientele have the flexibility to match expenses with revenue fluctuations immediately, as the costs are variable. A virtual office can allow for low-cost expansion with no long-term commitments. Users taking advantage of virtual office receptionists eliminate the traditional burden of health care, records, payroll, insurance & rent. Also, traditional time-off (sick days, vacations, personal leaves, etc.…) does not apply to a virtual staff.
What services do we offer?
The term "virtual office" implies space utilization, but a full application includes professional live communications.
Communications services
Remote receptionist: a team of workers in an office environment working remotely, using high-tech Computer Telephone Integration software, to replace a traditional receptionist.
Virtual assistant: a virtual assistant is a "lone eagle" working from home, who doesn't meet clients face-to-face. A virtual assistant typically has no access to CTI Software. Rates run $25 an hour and up.
Answering services/call center: operated from a centralized location for the purpose of receiving and transmitting a large volume of requests by telephone.
Voicemail: a low-cost technology that stores voice messages electronically.
Virtual office space: virtual office gives you a chance to own a high profile reputed address in a city of your choice, at a fraction of the buying or renting cost of such an address.
Phone answering service: virtual office phone answering service bridging the gap between you and your numerous clients.
Space services
Professional address: a prestigious building to be used as the business address. A professional address alleviates the privacy and personal security concerns of running a home-based business. A user can expand into new markets by utilizing a provider with multiple locations to establish a professional presence in the desired growth markets.
Mailing address: the professional address can be used for accepting, sending and forwarding mail without the connotations of a PO box. Under US law, a PO box is to be clearly indicated and so not conducive for most corporate entities in this regard.
Open envelope scanning: a handler opens the mail and scans the contents, emailing or transferring the digitized documents onto a cloud-based file storage system that users can access immediately. The opened physical mail is then shredded unless further storage is requested.
Reception courtesies: Receptionists at the business address can receive and sign for incoming overnights, deliveries, packages and provide document drop-off/pick-up services.
Virtual office solution: virtual office solution gives dual advantages in whichever city you need and a reputed business address which would marginalize the gap created by established brand value.
Live virtual receptionist: a virtual answering service is an automated system with a live virtual receptionist. This kind of service can be enjoyed without purchasing expensive equipment.
Payments processing: you can accept electronic payments using our PayPal and bank accounts. Contact us for more details.
Latest Testimonials
John, the USA :
Alt-agency, Inc. is often a source of inspiration - it simplifies our finances and makes a usually complicated process easy!
Alice, the UK:
Your customer service staff handles questions and issues quickly and effectively. I would recommend Alt-agency, Inc. to any organization that is looking for a professional and customer friendly receptionist support service.
Henry, Germany:
Alt-agency, Inc. is one of the rare vendors I don't have to spend time thinking or worrying about - everything is just easy. There have yet to be problems with our service or our billing and everyone on their team has been extremely pleasant to work with. Thank you for delivering on everything you promised and then some!
Michel, France:
Sunex's virtual office allows me to service these clients from anywhere in the world, while maintaining a presence in Texas. Their staff's professionalism, as well as their A+ prime office facilities and locations allow me the flexibility I need without sacrificing quality.
Lark, Sweden:
Guys, you have exceeded my expectations. I have not yet had my new business cards printed so my call/mail volume has been minimal, but based on the first month everything has been great and exactly what I was looking for. Please thank everyone again for me who was involved with helping me to set up my account. I really appreciate the great care I've received.
Greg, Norway:
Everything is very professional looking, unlike many other solutions.
