"eBay Motors" <[email protected]>
Payment Guarantee Policy
1. Buyer and seller agree to terms
Both parties agree to terms and conditions of the transaction, which includes a description of the item, sale price and number of days for the buyer's
inspection of the item.
2. Buyer Pays eBay
The buyer submits payment via eBay Cards. Processing time for payments is less then 24 hours.
3. eBay ships the item
Upon payment verification, eBay starts the shipping process. eBay verifies that the buyer receives the item. The inspection period begins once the item is
delivered.
To protect you against the risk of liability, eBay holds the buyer's funds pursuant to the terms of the eBay Money Back Guarantee Program Policy, and any
other agreement entered between eBay and its customers. When payment is received, it will be verified and secured into a non-interest bearing trust
account. After payment is secured, eBay ships the item to the buyer.
eBay's Payment Guarantee Policy is a unique benefit that offers you protection from unwarranted refunds, allowing you to accept more high risk orders. For
all eligible transactions, we will completely reimburse you for any refunds resulting from claims of unauthorized purchases and non-receipt of goods.
eBay sends an invoice to a buyer only after our Financial Department has verified all the following information:
-paperwork of the item, including ownership and clear title
-seller's information and proof of ID
-Possession of the item that is being sold.
The item is currently stored in Omaha, Nebraska.
Once the item is delivered, the buyer has a five ( 5 ) days inspection period. After the inspection period is over, the buyer will contact eBay with the results of
the inspection. If, for any reason, the item does not pass the Purchaser's inspection, it will be returned to the seller, on seller's expense and the funds will be
returned to the buyer, in full in within 24 hours.
For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. eBay will be in full control of the
funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once the funds have been sent to our trust fund
account, no one but the Purchaser will have access to it.
eBay will release the funds to the Seller only after the Purchaser receives and agrees with the item.
For any questions contact eBay Support Department: +1 (818) 493-1902
We are available at the following hours:
6:00 AM to 10:00 PM Mountain Time Monday through Friday
6:00 AM to 6:00 PM Mountain Time Saturday and Sunday
If you are reading this because you have received such an invoice or notification, kindly forward it to the address in my signature line and I will report the details to the appropriate authorities
