I could give you names, addresses and photos edny124, but for legal reasons, I won't, and it's not going to help you get your money back. It doesn't take much research to find out who's behind it all, and they've been doing it for years in different guises, and the tales of their scams are outrageous. They're in the time share business and, needless to say, a timeshare purchased from them is a passport to hell. I presume that the business is flat just now so they're resorting to undisguised deception and fraud to make up their losses. Their antics are only going to make Cancun synonymous with bad holiday deals, so it should in the interests of regular travel operators to remove them from the scene.
The most straightforward method to get your money via claiming a refund from your card company,s has already been outlined, which is not to say that it will be easy, but if they've forged signatures to charge your card then you have much better grounds to raise it as naked fraud.
Needless to say that the only use for offers by fax is to make paper aeroplanes, so long as your employer doesn'r object, and any offers by a telemarketer are scams, which is why they make outrageous offers, and then ask for your card details
Never ever give your card details over the phone, and giving them to a stranger will only ever have one end result.
My landline is connected to an answerphone permanently and only close friends and relatives get my cell phone, so I never get telemarketed. Even my bank gets my answerphone, and the fact it makes them squeal is great. When I get given a number to connect directly to a live person, I'll reconsider.