I new to this forum and felt I had to join to warn people about a design company called logodesinguarantee. I contacted this company over 3 months ago and paid the £59.00 to produce a logo and stationary for me. Two weeks later I having heard nothing from them I contacted them. They said that they had taken my email address incorrectly and this was the reason I had not received the designs. Tht waws tghe beginning of the who;e sorry tale. 3 months on I have not been sent the requested revisions and the logo that has been sent to me is the same as my original upload! I requested a refund and despite bombarding them with emails I have still not been refunded even though they guarantee this 'no quibble refund'. All of my phone calls have been to no avail the phone is always answered by a person with a asian/american accent, the line always breaks up and they end up cutting you off. They insist that they have a base in Bristol but after some investigations (which I should have done before giving them my money) I have found out that they only have a virtual address in Wisconsin US, the registrant is a one Scott Sutton and their domain name expires in the near future! No matter who you ask to speak to, manager or whoever they are never available 3 MONTHS ON!!!!
I have contacted NOCHEX who took payment and so far all their attempts at contacting this company have failed. I am in the process of contacting the Fraud Department and have contacted Trading Standards. I know that this is only £59.00 but I am absolutely livid about it and I will not rest until this company is held accountable. SO BEWARE STAY AWAY FROM THIS COMPANY and if their is anybody out there that has had a similar experience with them to me please post back lets stop others from being scammed by them!!!!!